GreenMount Privacy Policy

At GreenMount, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of personal information:

Contact details (name, email address, phone number)
Shipping and billing addresses
Payment information (processed securely through third-party providers)
Account credentials if you register on our site
Device and browsing data (IP address, browser type, pages visited)

We use this data to fulfill orders, provide customer support, and enhance your shopping experience.

2. How We Use Your Information

GreenMount uses collected information to:

Process and deliver your orders
Communicate order updates and customer service responses
Improve our website’s performance and usability
Personalize your shopping experience
Send marketing communications (only if you opt in)

We do not sell, rent, or trade your personal information.

3. Data Storage and Security

Your data is stored on secure servers and protected using industry-standard encryption and security protocols. All payment data is processed via PCI-compliant providers and is never stored on our servers.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

Analyze site traffic and user behavior
Remember your preferences and shopping cart items
Enable site functionality and performance

You can disable cookies in your browser settings at any time.

5. Third-Party Services

GreenMount may use trusted third-party services (e.g., payment gateways, shipping partners, analytics providers) to operate our website. These services only receive the information necessary to perform their functions.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
Request data portability or restriction of processing

To exercise your rights, contact us at [[email protected]].

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for legal and accounting obligations.

8. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from minors.